FAQ

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Hit us up for help choosing the right baby car seat, checking compatibility, placing an order – anything, really.

After you place an order, we send a confirmation email. When your baby car seat ships, you will get another email with tracking details.

We offer a 3-year warranty on all car seats starting from the purchase date. Register your product to get an extra 2 years. The warranty covers manufacturing defects but not damage caused by misuse.

You can download the instruction manual for your car seat on our Manuals page anytime.

Go to the Product Registration page on our website. Fill in the details and submit the form. Registration helps with warranty claims and safety updates.

The batch number is usually printed under the base of the car seat.

ISOFIX is a system that locks the car seat securely to your car’s frame. It makes installation easier and safer for your baby.

ECE R44/04 is based on your child’s weight. ECE R129 (i-Size) is based on height and requires rear-facing for children up to 15 months. Both standards ensure safety, but i-Size has stricter tests.

We have seats for newborns up to 12 years old. For example, the Angela seat is for newborn to 12 years and offers 360-degree rotation with ISOFIX.

Yes. All our baby car seats meet EU safety standards like ECE R44 and ECE R129.

ISOFIX seats have clear indicators to show correct installation. You can also watch our how-to videos on the website.

Yes. The covers are removable and machine-washable.

We offer free shipping across the UAE. Delivery usually takes 1 to 2 days after shipping. You can return items within 7 days if you change your mind.

Yes. Seats like Angela and Ranger allow both modes for better safety as your child grows.

Adjust the headrest whenever your child’s head is near the top of the current position for the best fit and protection.

Yes. Our car seats meet EU standards, so they are safe to use across Europe.